Support Center

How can we help?

Have a question or need assistance with Kinshi Break? We're here to help you get the most out of your eye health journey.

Email Support

Send us an email and we'll get back to you within 24-48 hours.

Quick Help

Check the FAQ below for instant answers to common questions.

Feedback

Have a feature request? We'd love to hear how we can improve.

Frequently Asked Questions

What is the 20-20-20 rule?

It's a simple, scientifically-backed habit: every 20 minutes, look at something 20 feet away for 20 seconds. This helps your eye muscles relax and prevents strain.

How does Kinshi monitor my screen time?

Kinshi uses Apple's native Screen Time and Family Controls APIs. This allows for precise monitoring without ever seeing your personal data or browsing history.

Is my data private?

Absolutely. Kinshi is built with a privacy-first architecture. All processing happens locally on your device, and no personal data is ever uploaded to our servers.

Does the app waste battery?

No. By using system-level Apple APIs, Kinshi is extremely battery-efficient and doesn't need to run constantly in the background.